BackyardBuddies.org.au, (the “Site”) is a shop website where you can select products from Backyard Buddies (ABN 50 125 642 319) (“Backyard
Buddy”, “us” or “we”).
Your access to and use of the Site, including your order of Products through the Site, is governed by these terms and conditions.
You agree to be bound by, and comply with, these terms and conditions. In addition to these trading terms, there are terms and conditions
You agree to comply with all relevant laws relating to your use of the Site and your placement of any order through the Site.
Placing an order for Products
You may order Products by selecting and submitting your order through the Site in accordance with these terms and conditions.
Any order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (including
the delivery and other charges and taxes) at the time you place the order.
We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through
Acceptance or rejection of an order
In certain circumstances, we may need to reject your order. This may happen where the requested product is not available or if there
is an error in the price or the product description posted on the Site.
Each order placed for products through the Site that we accept results in a separate binding agreement between you and us for the supply
of those products. For each order accepted by us, we will:
supply the products in that order to you in accordance with these terms and conditions; and
provide you with an email confirmation of that order.
If we reject an order placed through the Site, then we will endeavour to notify you of that rejection at the time you place the order
or within a reasonable time after you submit your order.
Delivery of products
We recommend that you be present to accept the delivery of your order if you have paid by credit card.
You acknowledge and agree that any person at the Delivery Address who receives the Products is authorised by you to receive your order.
Risk and title
Risk and title to the Products passes to you on the date and time of delivery to the Delivery Address.
Cancelling an order
We may cancel any part of an order (including any orders that we have accepted) without any liability to you for that cancellation
at any time if:
the Products in that order are not available; or
there is an error in the price or the product description posted on the Site for the Product in that order; or
that we reasonably believe your order has been placed in breach of these terms and conditions.
If we do so, then we will endeavour to provide you with reasonable notice of that cancellation, and will not charge you for the cancelled order.
You may cancel an order (whether it is accepted by us or not) by contacting Customer Service during Contact Hours at any time prior to
the dispatch of that order. Once the order has been dispatched for delivery to you, then you may return the relevant Products in accordance
with these terms and conditions.
Fees and charges
We will charge you, and you agree to pay, the purchase price of each Product that is ordered, the delivery fee for your order that
we notify to you when you place your order (“Delivery Fee”) and any other fees and charges set out in these terms and conditions.
All fees and charges identified in these terms and conditions and all prices for the Products include GST where applicable.
The purchase price of each Product is shown on the product list on the Site at the time you place your order.
All proceeds raised from this program plus a minimum licence fee of $4.50 for every Backyard buddy sold is contributed to the Foundation
for National Parks and Wildlife in pursuing their mission.
The purchase price of a Product on the Site may not be the same or correspond to the prices we offer on outbound telemarketing programs
and we are not obliged to match any prices.
If you cancel an order then:
we will refund any amounts paid by you for that cancelled order;
we will not refund the Delivery Fees where the Products in your cancelled order have been dispatched for delivery.
You must pay the fees and charges for an accepted order by credit card: the following cards are accepted: Visa and MasterCard.
If we are unable to successfully process your credit card your order that is accepted by us, then we may cancel your order.
If you choose to pay by credit card you authorise us to debit the amount that is payable for an accepted order from your nominated
credit card account.
You must not pay, or attempt to pay, for Products through any fraudulent or unlawful means.
We will provide you with a receipt at time of delivery which specifies the total fees and charges for the Products in the order.
Damaged Products and returns
You must check any Product delivered to you to determine if it is damaged. If a Product is damaged on delivery, then you should refuse
to take receipt of that Product and notify us through our Customer Service. If you notice damage to a Product after delivery, you
should notify us within 14 days of delivery. If so, you must return the product to us in accordance with this clause and we will
replace the product.
If you wish to return a Product that is not damaged and that was provided to you under these terms and conditions, then you may return
that Product in accordance with our Returns Policy.
Our Returns Policy is incorporated into these terms and conditions. You must notify us within 14 days of delivery of the product and
provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so, then we may
not provide you with a refund.
We will not refund the Delivery Fee where the Products have been delivered to you, unless you are returning the Product because it
Where any law implies in this agreement any term, and that law voids or prohibits provisions which exclude or modify the operation
of such term, then the term is taken to be included in this agreement. However, our liability for breach of such term will be,
if permitted by law, limited to one of the following remedies (at our option):
in the case of services: the resupply of the services; or the payment of the cost of resupply; and
in the case of goods: the replacement of the goods, the supply of equivalent goods, the repair of the goods; the payment of
the cost of replacing the goods (or of acquiring equivalent goods), or the payment of the cost of having the goods repaired.
Subject to the above, we exclude all implied terms and warranties whether statutory or otherwise, relating to the Site or the subject
matter of this agreement. You acknowledge that the Site is provided “as is” and that we do not make any warranty or representation
as to the suitability of the Site or a Product for any purpose.
Subject to the above, we will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue,
loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss
or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to this
Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established
by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our
liability is in contract, tort (including negligence), under any statute or otherwise.
Nothing in these terms and conditions is intended to limit or exclude any liability that cannot be excluded by law.
We may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if you breach these
terms and conditions and:
the breach cannot be remedied; or
you fail to the remedy the breach within 10 days of our notice to you of that breach; or
if there is an emergency.
We may stop making the Site (or any part of it) available without prior notice. If so, any orders that we have accepted will not be
affected by this unless the Products that have been ordered are no longer available or we are prevented from supplying the Products,
in which case, we will notify you and will refund to you all valid payments received by us for those Products.
Changes to these terms and conditions
For future orders, these terms may be different and so we recommend that you read these terms carefully each time you agree to them
during the ordering process.
We will not change any terms and conditions for an existing order that has been accepted by us, the terms and conditions that will
apply to the order are the terms and conditions that applied at the time you placed your order.
We respect your privacy. We collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988. The
We will collect your personal information through your use of the Site or through your personal contact with us. You agree for us to
collect, hold, use and disclose your personal information in ways we consider appropriate namely:
for the purpose of and incidental to providing our products and services to you in a secure way. This includes uses and disclosures
which we require to operate the Site; and
with, to and from third parties who provide services to us in relation to online shopping. These may include mailing houses,
call centres, gateway providers, delivery service providers and organisations that assist us to check for or prevent unauthorised
or fraudulent transactions.
for other purposes to which you consent to (either express or inferred consent).
You may access your personal information, by contacting us.
If the whole or any part of a provision of this agreement is void, unenforceable or illegal in a jurisdiction it is severed for that
jurisdiction. The remainder of this agreement has full force and effect and the validity or enforceability of that provision in
any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of this agreement or
is contrary to public policy.
This agreement is governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts
of that place.
Capitalised terms used are defined in these terms and conditions. In these terms:
Contact Hours means. 9am to 5pm Monday to Friday (Sydney time).
Delivery Address means the address specified by you during the customer registration process for the delivery of Products that we will
supply to you under these terms and conditions.
GST has the meaning it has in the A New Tax System (Goods and Services Tax) Act 1999 (Cwlth).
Product means each good or service that is advertised on the Site.